Our Healthcare Cleaning Service
In the healthcare sector, cleanliness isn’t just about maintaining appearances; it is a critical factor in patient safety and infection, prevention and control. Ensuring a clean, sanitary environment is essential to prevent healthcare-associated infections (HCAIs), protect patients and staff, and comply with the National Standards of healthcare cleanliness.
At Indepth, we have over 45 years of experience providing high-quality, integrated managed cleaning services to the NHS, outsourced service providers, private healthcare centres, and dental practices across England, Wales, Scotland, Northern Ireland, and the Republic of Ireland. Our dedicated healthcare division focuses exclusively on delivering expert cleaning services to healthcare environments.
Our collaborative approach is essential to continuously improve cleanliness and ensure the highest possible hygiene standards to meet and comply with relevant healthcare regulations, including those set by the Care Quality Commission (CQC) for England, Health Inspectorate Wales (HIW), Healthcare Improvement Scotland (HIS), the Regulation and Quality Improvement Authority (RQIA) in Northern Ireland, and the Health Information and Quality Authority (HIQA) in Ireland.

Understanding Healthcare Cleaning Compliance
Care Quality Commission (CQC) – England
The CQC is the independent regulator of health and social care in England. One of its core objectives is to ensure that healthcare environments are safe, effective, compassionate, and of high quality. For cleaning services, this means adhering to rigorous standards to minimise infection risks and ensure all environments are hygienic.
Health Inspectorate Wales (HIW)
In Wales, the Health Inspectorate Wales regulates healthcare services, ensuring that all healthcare settings, including hospitals and care homes, maintain the highest standards of cleanliness and infection control. HIW focuses on patient safety, ensuring that cleaning services are effective in reducing the spread of infections.
Healthcare Improvement Scotland (HIS)
Healthcare Improvement Scotland is responsible for ensuring high standards of healthcare across Scotland. It sets guidelines and regulations around infection prevention and control, ensuring that all healthcare providers, including cleaning service providers, comply with the necessary standards to protect patients and staff from preventable infections.
Regulation and Quality Improvement Authority (RQIA) – Northern Ireland
The RQIA is Northern Ireland's independent regulator for health and social care services. It is responsible for monitoring and inspecting healthcare facilities to ensure compliance with hygiene and infection control standards. Cleaning services must adhere to these standards to protect patients and staff from infection risks.
Health Information and Quality Authority (HIQA) – Ireland
In the Republic of Ireland, HIQA oversees healthcare quality and safety. HIQA's National Standards for Infection Prevention and Control are designed to promote a clean, safe healthcare environment. Cleaning services are expected to adhere to these standards to reduce the risk of infection and promote patient safety.
Our Approach to Compliant Healthcare Cleaning Across the UK and Ireland
At Indepth, we understand the critical role that compliant cleaning plays in healthcare settings. Our dedicated healthcare division specialises in delivering expert cleaning services tailored specifically for healthcare environments. Our collaborative approach to cleaning is comprehensive, covering every aspect of cleaning processes, from planning to execution and monitoring, and always with safety and infection control in mind. We ensure that our services meet the standards required by each region’s healthcare regulator.
Here’s how we ensure that our services align with the healthcare standards of CQC, HIW, HIS, RQIA, and HIQA:
- Customised Cleaning Plans
We design tailored cleaning plans specific to each healthcare facility's requirements aligned to the healthcare standards and local needs. - Use of Specialist Cleaning Products and Equipment
We use the latest specialist environmentally friendly cleaning products and equipment that meet infection control guidelines. - Trained and knowledgeable Cleaning Teams
All our teams are trained and briefed in the relevant healthcare cleaning standards, and infection and control measures ensuring compliance with CQC, HIW, HIS, RQIA, and HIQA regulations. - Strict Adherence to Infection Control Protocols
Our cleaning protocols are meticulously followed to prevent the spread of infections, ensuring the safety of patients, staff, and visitors. - Continuous Improvement
We strive for continuous improvement and compliance with healthcare regulations through healthcare audits and performance reviews.
Supporting the Healthcare Industry with Reliable Cleaning Services
At Indepth we support all our healthcare partners through a collaborative approach and, by providing reliable, efficient, and healthcare compliant cleaning services that help maintain a safe environment for patients and staff. Our partnership extends beyond cleaning services; we work closely to understand specific needs and challenges, providing tailored solutions that enhance efficiency and effectiveness. This collaborative approach ensures we deliver the highest standards of cleanliness, helping to reduce infection rates and improve patient outcomes.
Contact us today to learn more about our services and how we can help you maintain the highest standards of cleanliness.
Email: sales@indepth-cleaning.co.uk or call 0845 600 5222
Industry Accreditations & Membership
